Generative AI in Banking and Finance

Banks, financial institutions, family offices and fintechs can substantially profit from data-insights and data-driven products. Our team has worked as AI advisors with financial institutions and conducted several AI workshops to support financial institutions with AI Strategy, Generative AI and classical AI.

How to Deliver Sustainable Impact with Generative AI in Finance and Banking


"42% of banking CIOs have deployed, or are planning to deploy, generative AI (GenAI) in the next 12 months" (2024 Gartner CIO and Technology Survey).


These outlined cases are some amongst many (Generative) AI use cases that deliver high benefits for financial institutions such as:


1) Supporting data teams and IT with code generation and  augmented data options

2) Fraud prevention

3) Contact center assistants via speech analytics or chatbots

4) Personalized product offerings such as investments baskets (JPMorgan)

5) Marketing content automations and language terminology services

6) Supporting risk and compliance through faster compliance checks and through enhanced gap analysis, research automations

7) ESG Investment assistants to classify companies and investments

8) Portfolio and Wealth Management assistants

9) Next best action analyzer to provide guidance for client advisor regarding their clients

10) KYC process automation with the help of internal document automations and onboarding process automation

11) Supporting internal teams with knowledge basis across the bank



How we Support Financial Institutions

  • VOICETECHUB has conducted AI-assisted ESG investment analyses, delivered Generative AI-powered chatbots, and served as AI advisors to help highly regulated institutions to achieve successful AI strategies and products.


  • Additionally, we offer long-term advisory support and conducted numerous AI workshops for financial institutions both within and outside Switzerland.


  • Nina Habicht has led key AI and Generative AI initiatives and delivered AI products for UBS, including automations in digital Banking, AI search applications, the first client-facing assistant based on Agentic mechanisms and Converational AI as well as supported the set up of the AI crew as an AI Product Director.

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